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Hard
An employee reports they cannot access the company's cloud storage service despite having the correct login credentials. Which of the following troubleshooting steps should be attempted first?
A
Restart the web browser and clear the cache and cookies before attempting to access the service again
B
Contact the cloud storage service provider's technical support team to report the issue
C
Attempt to access the service using a different device and network connection to isolate the issue
D
Verify that the employee's device meets the minimum system requirements for accessing the service
E
Check if the employee's account has been locked or if there are any pending security verifications
Select an option first
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